Shipping Information

SHOPPING BAG

Skyscraper Feb 2009

Shipping Options

General Information

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Orders submitted on-line before 5pm Pacific Standard Time will be shipped by the next business day subject to credit card authorization and if your product is in-stock. We ship Monday through Friday only. Orders submitted on Fridays, weekends, or on holidays will be processed or shipped the following Monday and/or the day after the holiday. All shipments, including US Postal Service packages are tracked. Express shipping requires a signature upon receipt of delivery. Express shipments cannot be shipped to Post Office Box addresses. Please keep this in mind and have your item sent to an address where you will be available to sign for the package. Shipping and handling costs are non-refundable.

You must provide an accurate email and phone number when placing your order. If we have questions regarding your order we will contact you either via email or phone. If you do not receive your order or have question regarding your order please Contact Us.

Sorry, we do not ship outside the United States at this time.

Free Shipping

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Domestic (US) orders totaling $100 or more are eligible for free Priority Mail shipping. Free shipping is not retroactive. Total must be after all discounts and before any shipping, gift-wrap or tax charges. Once you submit your order we are unable to credit your account. You must use the following coupon upon at checkout to take advantage of this offer otherwise you will not receive free shipping: FS1105Z

Order Tracking

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After your order is verified you will receive an email confirmation with your Order Number and a link to your Shipping ID Number. Use this number to track your delivery status by clicking on the link and following the instructions given.

Order status communication is done primarily by email, however please be sure to include a valid phone number to reach you should there be a question regarding your order.

Rates and Times

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Please note that UPS, Fedex, or other express services do not transport packages over the weekend and holidays. Sorry, we do not offer Saturday deliver at this time. If your order is urgent contact us and we will attempt to accommodate your request. This means that you should not count Saturdays, Sundays, and holidays when calculating delivery times. For example, an UPS 2nd Day Air® package ordered by 5pm Pacific Standard Time on Wednesday, assuming it's in stock, will ship Thursday and be delivered on Monday and NOT on Saturday. Similarly, an UPS Next Day® shipment ordered on Friday by 5pm Pacific Standard Time will be shipped out on Monday for a Tuesday delivery.

For further UPS and Fedex specific shipping information such as non-shipping holidays and policies please refer to UPS Customer Service or the Fedex Customer Support

We ship primarily via US Postal Service (USPS) and UPS. However, we reserve the right to use other carriers at our discretion. You will not be charged more and your package will be shipped within the equivalent estimated delivery time.

The following is based upon your order being in stock:

USPS Priority Mail

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Delivery Time: An order that is placed online by 5pm Pacific Standard Time will be shipped out to you the next business day. Delivery time is based upon distance but should arrive in 2-3 business days on average.

Rate: Rates are based on the amount of the merchandise dollar amount of your order before any deductions as follows:

up to $40.00	$6.95
$40.01 to $60.00	$8.95
$60.01 to $80.00	$10.95
$80.01 to $99.99	$12.95
over $100.00	FREE with USPS Priority Mail only

UPS Ground

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Delivery Time: An order that is placed online by 5pm Pacific Standard Time will be shipped out to you the next business day. Delivery is based upon distance but should arrive in 1-5 business days on average (6 days to Puerto Rico).